At Zero Waste Store, we believe that sustainable living should be accessible and convenient for everyone, no matter where you are. That’s why we’ve designed our delivery options to be as eco-friendly and efficient as possible, ensuring your thoughtfully curated products reach your doorstep with minimal environmental impact. Our mission is to make zero waste living simple and rewarding, and that includes a seamless shipping experience tailored to your needs.

Shipping Options

We offer two main shipping methods to suit your preferences, both aligned with our commitment to reducing waste and carbon footprint. Whether you’re stocking up on kitchen essentials, clean beauty products, or home and garden items, we’ve got you covered.

  • Standard Shipping: For those who need their sustainable swaps a little faster, we partner with trusted carriers like DHL or FedEx. This option costs $12.95 and delivers your order within 10-15 days after dispatch. It’s perfect for when you’re eager to start your zero waste journey without delay.
  • Free Shipping: For orders over $50, we provide free shipping via EMS. This eco-conscious choice takes 15-25 days after dispatch, allowing us to consolidate shipments and reduce emissions. It’s our way of saying thank you for making bigger, mindful purchases that support a healthier planet.

Note: We ship globally to bring sustainable living to conscious consumers worldwide! However, please be aware that deliveries to some parts of Asia and remote areas might not be available due to logistical constraints. If you have any questions about your location, feel free to reach out to our team.

Order Processing and Delivery Timeline

We know you’re excited to receive your eco-friendly goodies, so we work diligently to process all orders within 1-2 business days. Once your order is on its way, here’s what to expect:

  • Standard Shipping (DHL or FedEx): 10-15 days after dispatch. You’ll receive tracking information to monitor your package’s journey.
  • Free Shipping (EMS): 15-25 days after dispatch. This method is slower but helps us minimize our carbon footprint, aligning with our circular economy values.

From the moment you place your order to its arrival, we prioritize transparency and sustainability. Our packaging is always 100% plastic-free, using renewable materials that you can compost or recycle, so your delivery experience is as green as the products inside.

Returns and Support

Your satisfaction is key to our mission of making zero waste accessible. If anything isn’t quite right, you can return items within 15 days of receipt. We’ll guide you through the process to ensure it’s hassle-free and eco-friendly. For any delivery-related questions, don’t hesitate to contact us at [email protected]. Our team is here to help, just like we’re here to support your journey toward a waste-free life.

Thank you for choosing Zero Waste Store. Every purchase you make is a step toward a cleaner, healthier planet—and we’re honored to be part of your sustainable story. Together, we’re proving that small changes can create massive positive impact, one delivery at a time.